Case Manager (Advanced Registered Practitioner),
Registered Occupational Therapist
Lyndy has more than 20 years' expertise in working with clients and families following catastrophic injuries and she works with children and adults. She draws on her experience of working as a brain injury rehabilitation Occupational Therapist, as well as her years working in Paediatric occupational therapy.
She has experience in managing clients with complex and varying needs, from those with more hidden difficulties, to those with profound physical and cognitive difficulties. She has experience in setting up support packages including complex 24 hour packages, and coordination of individually tailored multidisciplinary services and rehabilitation teams.
Lyndy has a wide range of medico legal knowledge and experience in attending court hearings, and providing witness statements and costed reports.
Lyndy is an advanced member of BABICM, and has provided a key role as the Peer Reviewer within BABICM, as part of the Professional Standards Group.
Lyndy developed a special interest in brain injury rehabilitation while working at the Sheffield Children’s Hospital Trust. This involved working with children with complex neurological conditions in the hospital setting, within their own homes, as well as in specialist and mainstream schools.
Lyndy specialised in neurodisability, taking up a post as an Occupational Therapist in a brain injury rehabilitation unit where she worked with a wide range of clients, from their discharge from acute services to reintegration in the community, working as part of a specialist multidisciplinary team.
Lyndy has managed teams of case managers, has regularly delivered training to colleagues, and has presented at conferences for professionals within the field of brain injury and neurodisability.
She has been published in the Journal of Social Care and Neurodisability, 2012 and holds a Certificate in Advanced Practice, Cognitive and Perceptual Processes in Child Development (2012) Sheffield Hallam University
Case Manager, Brain Injury and Complex Needs (Children's and Adults Services)
Melissa has worked in brain injury services for over 10 years and has experience of working with clients with a wide variety of neurological conditions. She has specialised in working with children with brain injury, cerebral palsy and complex needs. She has a wealth of expertise in working with brain injured clients and specialises in settled cases, with experience in the assessment and preparation of costed case management reports, recruiting and managing Support Workers, and coordination of individually tailored multidisciplinary services and rehabilitation teams. She draws on her experience of working within brain injury rehabilitation services as well as her time spent delivering core case management. Melissa has an excellent rapport with all of her clients, and demonstrates professionalism and creativity in her work. She is thorough, dedicated, and experienced at managing post trial cases efficiently and in a client centred manner. She works confidently with a range of professionals including Therapists, Personal Injury Solicitors and Court of Protection Deputies.
Experience and skills:
Children and young people
Education and Health Care Plans
Transition (young people to adults’ services)
Support Worker recruitment, training and management
Quality Auditor Assistant (currently mat leave)
Rachel Outram is an experienced Quality Auditor having worked in supported living services, and assists with our quality audits. Rachel will be ensuring delivery of high quality service provision and maintaining the company’s strong client centred focus. She has experience of working within the care sector, visiting clients in receipt of services in their own homes, to audit the quality of Support Worker service provision, and measure client satisfaction. She also has personal experience of the medico-legal process and brain injury, and maintains a strong client centred ethos.
Case Management Solutions Ltd have a dedicated administration team in the office, working to ensure smooth and effective running of the service, and supporting the team